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Build A Stronger Dental Team With 5 Simple Steps

Build A Stronger Dental Team With 5 Simple Steps
by Shen Chao

An efficient dental care team is the Baseball Team backbone of a successful clinic, improving its day-to-day operations as well as patient satisfaction. If your team works together smoothly, the benefits affect every aspect of your practice in a positive manner, thus reducing time and enhancing performance.

If your team has any shortcomings with motivation, productivity or efficiency, follow these 5 simple steps.

1. Focus on Strong Hires – To build an incredible dental team, put in the time and effort to find the best talent possible. Research dental offices hiring and recruitment strategies, and make a list of essential skills and characteristics you want in your staff. Where possible, raise motivation by promoting existing team members.

Advertise even when you aren’t hiring, and build a network of passive candidates who may be a good fit someday. Remember, the best people won’t be willing to work for peanuts, so make sure your clinic’s pay scale is at par with (or better than) the competition.

2. Train Your Staff – For your dental care team to work effectively, they need to be trained on the systems you use (e.g. scheduling, hygiene, equipment maintenance, financial management, etc.). Document every step to build awareness and minimize “holes”, and train existing staff as well as new hires.

Customize these processes according to your practice, and use the 3-month probation period to its fullest by guiding new team members through the systems you use. Even experienced people will not get the hang of “how we do things here” unless you’re clear about your expectations!

Read full article on Modern Practice.