Date |
ArticleType |
6/29/2017 |
Insights |
Take The Time To Close The Communication Loop |
|
Take The Time To Close The Communication Loop by Lloyd Princeton If you start something, finish it. That seems like one of those primal, "everything I needed to know I learned in kindergarten," common-sense rules that every professional should know and follow. Not so these days. From what I am seeing in my firm, people today are too preoccupied with getting going on the next thing to finish what they started in the first place. This is especially true when it comes to communication. More and more, I find people are failing to close the loop on a query or request they've initiated. That's just a bad business practice, and one that can be easily corrected. It should go without saying that communication is a two-way street. Not so with some people, it seems. For them, communication is all take and no give. They do not hesitate to make demands on the people they are communicating with but do not feel obliged to reciprocate. Let me give you a couple of examples from my own recent experience. A candidate submits an application for a position that has been advertised. When we attempt to contact the applicant to follow up or let them know we wish to interview them, they do not respond — not even to let us know they are no longer interested or have accepted another position. Or they may eventually provide a curt response, but weeks later. In the meantime, what are we to think? Is the applicant ill or has been in an accident? Has their contact information changed? Have they been abducted by aliens? One thing is certain. I would never recommend that candidate to an employer. What if they treated the firm's clients the same way? Read full article on MultiBriefs.
|
|
|