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10/11/2017 |
Insights |
The 5 Principles Of Software Success: How To Choose The Best Management Software For Your Practice |
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The 5 Principles Of Software Success: How To Choose The Best Management Software For Your Practice by Andy Jensen With more than 20 years of dental software experience under my belt, I quickly sketched out five principles to help guide you in your search for new software. I call them “the five principles of software success.” 1. TAKE THE EMOTION OUT OF THE DECISION Don’t let yourself or your team throw a wet towel on progress. At a recent association show, I overheard an office manager exclaim, “We’ve been a Dentrix office for 20 years, and we’ll always be a Dentrix office!” That kind of attitude is not healthy. Prepare your team for change and adjustment; like anything else in life, change requires effort, but you’ll all enjoy the rewards. You may need to distance your dealer sales representative from your decision-making process—otherwise, you may only see what they want you to see. Finally, understand that these days, cloud-based dental software is a service that you pay for in a small monthly subscription, rather than by writing one very big check. And never let price dictate your choice. 2. MINIMIZE THE RISK When considering cloud-based dental software, the number one key factor in making a great purchase decision is experience. Why? Because reliability and performance are directly dependent upon the amount of cloud-development experience a company may have. Great-looking software is of no good to you if the software is frequently down. Ask for performance numbers, like the current uptime for the last 90 days. If this information isn’t already published by a software vendor, then you have to wonder why. Evidence of best business practices is also key. Curve Dental, for example, provides every new customer with a detailed map of how the practice will get from old to new, with every step carefully documented with dates and assigned tasks. Read full article on Dental Economics.
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