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11/9/2017 Insights

3 Critical Keys To Growth When You Migrate Your Dental Practice To The Cloud

3 Critical Keys To Growth When You Migrate Your Dental Practice To The Cloud
by Andy Jensen

The dental profession is migrating to the cloud. It first started with one or two forward-thinking doctors packing up and heading out. Others took notice, and today more doctors are on the cloud than ever.

You need to be on that trail, too, if you’re not there already. Simply put: your data on the cloud is safer than on a server in your broom closet. Everyone knows this. You know this, too, else you wouldn’t be shopping, banking, socializing, or conducting all manner of business online. Let me suggest three critical areas to ponder when making that cloudy trip.

EASY-TO-LEARN SOFTWARE ACCOMMODATES GROWTH

Growth, regardless of how you define it, usually means adding staff to your team. The easier it is for your team to understand your management software, the sooner they can add to production numbers.

A seriously intuitive interface directly impacts ease of use. The best examples of intuitive interfaces are what you see on the internet. There’s a reason why you don’t need hours of training to learn how to shop at Amazon or post something on Facebook.

You won’t find that kind of intuitive design in older client-server applications, or in client-server applications that are hosted on a web browser. Web-hosted client-server software does not experience some magical change in software design. The software remains clunky and the hosting only furthers to poison the user experience. Save yourself some time by only evaluating cloud-based applications specifically designed to be used in a web browser.

Ease of use also means easy access to technical help. Your team should have anytime, anywhere access to information, training videos, webinars, and 24/7 phone access to a customer service technician.

Don’t forget about training. Training your staff no longer means you close your practice and lose valuable production days. At Curve Dental, for example, we break the training topics down into small sessions that won’t disrupt your day. Smaller training sessions yield larger benefits. Retention is much higher, which leads to a happier, more effective team. Flying a trainer to your practice is old-school. Instead, all of your training can be done online. That way you don’t have to play host to a trainer, pay for travel costs, and further disrupt your schedule.

Read full article on Dental Economics.